Ask the plug
FAQ
Is the hair in stock?
Everything is preorder only. No hair is carried on hand; each order is placed fresh and processed for you. That keeps quality consistent and it is how the boutique has always run.
How long does an order take?
Every order is a preorder. Allow 1 to 3 days of processing, then your pickup, delivery, or shipping window is confirmed with you directly.
How do I actually order?
Build your bag on this site, then send it as a text or DM. The site writes the message for you. The plug confirms availability, total, payment, and timing directly. Details live on the Order Info page.
What textures do you carry?
Four: body wave, straight, spanish wave, and exotic curly. Bundles run 18 to 40 inches, wigs 18 to 32, and 13x4 frontals 16 to 20.
Can I get blonde?
Blonde 613 bundles add 10 dollars per bundle and blonde wigs add 25 dollars. For blonde frontals, ask the plug before ordering.
How many bundles do I need?
Most installs use 2 to 4 bundles depending on length and how full you want it. Longer lengths usually want an extra bundle. The 3 bundle deals cover most installs.
Do you do ponytails?
Ask the plug. Ponytail looks come up all the time and the answer depends on what you want, so send a text or DM with your inspo.
What is the difference between standard and HD lace?
HD lace is thinner and more transparent, so it melts closer against more skin tones. On wigs it is a 15 dollar upgrade.
Can I cancel or exchange?
Every order is confirmed personally before payment, and cancellation and exchange terms are shared at confirmation so there are no surprises.
Where do pickup and delivery happen?
The boutique is based in Los Angeles, CA. Pickup and delivery run around LA, and shipping covers everyone else. Exact areas and meetup details are shared once your order is confirmed. Text (323) 488-1281 with where you are and the plug will tell you what works.
Question not here? It has a fast answer.
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